Our main goal is to make our customers' experience as satisfactory as possible, although we want you to keep the products you receive.

However, we give you the option to return within 3 days from the date of receiving the order, provided that it is in its original, unused packaging and with all its accessories.


Return and exchange policy

• If you are not 100% satisfied with your purchases that can be returned or exchanged, we will be happy to return the full value of your purchase minus the shipping and return fees.

Within 3 days from the date you received the order after the terms and conditions apply, and contact us via e-mail


  • In the event that you wish to replace, we will be happy to serve you to replace your order and choose the appropriate alternative after the terms and conditions apply within 7 working days.

From the date you receive the order with the costs of shipping and return.


  • To return or exchange goods, it is required that they be in their original condition, with all accessories and original packaging.
  • The replacement must have the same value as the previous order or more.
  • You can only exchange or return purchases once per order.
  • In the event of return or exchange, the customer shall bear the shipping costs
  • After receiving the products to be returned or exchanged and ensuring that the conditions apply to them, the amount will be transferred to your bank account within a maximum period of 14 working days from the date of receipt.



Basic Shipping Fee

30 riyals basic shipping fee

30 riyals basic return fee

Electronic payment fee 2% of the total bill